Project Info
Project Description
Purpose
To help participants be more assertive when interacting with internal and external stake holders in a globalised environment.
Key Topics
Differences between Passive, Aggressive and Assertive
Stress and AssertivenessBody Language When Being Assertive
Mapping How People Handle Conflict
Techniques of Assertive Behaviour
Differences between Passive, Aggressive and Assertive
Stress and Assertiveness
Body Language When Being Assertive
Mapping How People Handle Conflict
Techniques of Assertive Behaviour
Duration: 16 hours (2 days)