Consultative Sales

Project Info

Project Description

Purpose

The Participants will understand the key elements of consultative selling and how it is different from traditional approaches. We will also build case studies and role plays that will be customised to the client’s needs, so that it remains relevant.
People Skills150

Key Topics

Brand Awareness
Understand the Client
The Action & Reaction Module
Making Impactful First Impressions
Listening and Questioning Skills
Conversational Skills - Small Talk
Building Rapport
Saying 'No' With Care
Handling Objections and Complaints



Duration: 8 - 24 hours (1 to 3 days)
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